GDPR Breakfast at The Ivy

Our Blogs

Tic Toc goes the GDPR clock

“How did it get so late so soon?” It is now less than 1 year before the new European General Data Protection Regulation (GDPR) comes into effect. This new legislation is the biggest change to data protection in many, many years. The current regulation was created before so much of our lives and personal information was online and used for other purposes.

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WilboreGibbons-case-study

Case Studies

John Kennedy - Wildbore & Gibbons

John Kennedy of legal provider Wildbore & Gibbons discusses the impact of moving to the cloud with On Line Computing. By off-loading in-house IT, data and IT management to the cloud, the business was able to become more focused on fee earning. Because all IT is consumed from the cloud and accessible anywhere, flexible and remote working has happened naturally around people's lifestyles.

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Our Vision, Mission, and Values

Technology is evolving exponentially, and so too are the number and variety of threats to your IT security. Your data is one of your biggest assets and you should treat it as such. Let us show you how we protect our clients with enterprise level solutions including:

We bridge the gap for organisations that lack ICT expertise but need to utilise ICT to meet business objectives and maximise competitive advantage. In order to achieve this we have established:

  • A range of high quality traditional ICT managed service
  • Solutions based on strong remote support capability
  • A London Service Centre
  • An EU based state of the art Cloud Platform
  • Complete end to end service delivery capability
  • Dedicated account management to support client relationships ensuring the highest levels of service are delivered on an ongoing basis
  • Continual improvement programmes to support all of our processes and delivery to our clients
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LATEST CUSTOMER SATISFACTION RATINGS :

HEAR WHAT OUR CUSTOMERS HAVE TO SAY:

What I like is the friendly service, there's always someone at the end of the phone who can access the network remotely if need be and solve the problem in hand or get back to you with an update until the problem is solved.  We've had one or two computer/network problems in the last year and without their help we would have been stuck.

Sector: Community Interest Company (CIC)

On Line Computing renewed our network efficiently and we have been very pleased with the results.  Quarterly review meetings with their representative allow us to assess our requirements and exchange ideas. The ease of use of their technical support is very good and they are reliable.

Sector: Finance

The service that I have received thus far from the On Line Computing support team has been exceptional. They function in a friendly small- business fashion, but with large company professionalism, utilising innovative and exciting technology.

Sector: Charity

In the past seven years, On Line have proven themselves to be a responsive and efficient partner. We have developed a high level of trust in their recommendations, which has thankfully been repaid by fewer and fewer issues with our systems. Keep up the good work!

Sector: Investment Management

I have no hesitation in recommending On Line Computing to similar organisations. The level of customer service is always top notch and the IT engineers are the most informed and friendly ones that I have come across and I have come across many! I hope that our working relationship will continue over the coming years. On Line Computing have helped to make my life and job easier!

Sector: Trade Association - Architecture

On Line Computing have the resources of a large company but give a personalised service. Their staff are a pleasure to deal with and will always do whatever they can to deliver customer satisfaction. I would highly recommend them.

Sector: Fashion

On Line have been a trusted and reliable resource for over 10 years. Often going above and beyond expectations, they consistently prove to be pro-active and client focused. A very personable company always striving to improve.

Sector: Finance

Working alongside On Line Computing for the past 10 years has been a pleasure. Always friendly & reliable, On Line Computing help provide a great support service for our IT Infrastructure.

Sector: Media

On Line Computing has provided us with reliable server maintenance for over 13 years. Our systems during this time have operated solidly with hardly any downtime at all. Support is caring and efficient. All round a very recommendable service.

Sector: Energy Consultancy

Thank you one again for your wonderful support in resolving my query.

Position: Consultancy

It has been an absolute pleasure working with all of you and the rest of the team at On Line and I really can’t thank you all enough for your patience with me as we’ve changed our systems/had things go wrong/had things go right over the past 3 years. You have all been brilliant and I would recommend you to anyone!

Sector: Policy & Research

Jag was onto it today and sorted all our problems rather swiftly and pain free! Dave has also been a great help and supportive. Very happy with you guys! I hope I will never have to deal with BT again! A real headache.

Sector: Intellectual Property Rights

I have been working with On Line Computing for several years and trust them with our IT systems. On Line Computing offer us the right balance of telephone and on-site support and their technicians are first rate.  They understand our needs and offer solutions that are right for our growing business. All in all, a reliable business partner.

Sector: Print Media

I have been working with On Line Computing for several years and trust them with our IT systems. On Line Computing offer us the right balance of telephone and on-site support and their technicians are first rate.  They understand our needs and offer solutions that are right for our growing business. All in all, a reliable business partner.

Sector: Print Media

Great service from the guys! Very quick scheduling and Darren done a great Job at removing the office 365 account for my colleague as requested.

Sector: Consultancy

Quickly attended to, diagnosed and resolved.

Sector: Legal

Darren saved the day 🙂

Sector:Finance

Nice work Mark, bet you wish they were all as easy…

Sector: Accounting

Darren was helpful and called when I was told he would Thanks V Much 🙂

Sector: Consultancy

Preemptive, polite, supportive response to a possible problem. What more could we want?

Sector: Insurance

Thank you to Mark, as always rectified the problem, helpful, knowledgeable....brilliant service.

Sector: Consultancy

Mark held on while I ran through the problem which he resolved - thanks Andy

Sector: Consultancy

Great service - solved in 5 minutes

Sector: Consultancy

The representative (Marcus) was very helpful and tried many things to try and resolve the problem. I was very happy with the assistance I received

Sector: Legal

Very speedy laptop setup by Darren! Much appreciated!

Sector: Consultancy

Thanks Mark for coming to site to setup the new laptop for Carly. Very quick setup, everything has been checked and is working well.

Sector: Consultancy

My problem was solved within 3 minutes! Thanks Darren!

Sector: Consultancy

Mark resolved the problem. He was very helpful and inform.

Sector: Property

Mark contacted me very quickly to resolve the security issue. His timing was fab as I have so much to do today before a trip to London on Sunday.

Sector: Financial

The issue was resolved very swiftly 🙂

Sector: Property

Amazing as always! Thank you Mark 🙂

Sector: Design Agency

Thank you Mark, always super nice, helpful and quick.

Sector: Design Agency

Response was swift and the problem was resolved quickly.

Sector: Legal

Got my emails up and running in no time !

Sector: Accounting

Darren is excellent and very pleasant to deal with!

Sector: Financial

It was done so quickly and it works perfectly! Thank you....

Sector: Financial

Extremely helpful and was able to resolve my issue very quickly.

Sector: Engineering

Darren was very helpful and kind. Thanks Darren !

Sector: Legal

Mark was extremely knowledgeable and helpful and resolved the issue very quickly.

Sector: Recruitment

Kamal, knew how to resolve this issue easily. Brilliant as always!

Sector: Property

Speedy and solved my problem!

Sector: Consultancy

Quick reply to issue.

Sector: Accounting

Fast resolution

Sector: Accounting

Mark you are the best, thanks

Sector: Legal

Thanks very much for your help, quickly resolved remotely and very polite and courteous on the phone.

Sector: Legal

Yes, laptop setup has now been completed and I have added the email signature in myself as Darren mentioned in the ticket. Thanks again Darren for setting up the laptop for us, was very quick & we appreciate it 🙂

Sector: Consultancy

Darren is great, as usual!

Sector: Consultancy

Mark was extremely helpful and pro active. I really appreciate the effort he made trying to resolve my issue. Thanks

Sector: Consultancy

Excellent support as usual/Chris

Sector: Accounting

Darren was very calm and kept with it until he fixed the complicated problem. Gary

Sector: Construction & Interiors

Excellent service, thank you, Chris

Sector: Accounting

Why On Line Computing?

Established in 1993

24/7 Support

Ireland & UK Service

CIF Certified

Citrix Partner

Microsoft Partner