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Benefits of Cloud Services to Business Growth

Benefits of Cloud Services to Business Growth

Everyone loves saving money, right?

So if you could give your clients a simple, effective way to boost their bottom line, at no cost to yourself, would you do it?

Well, if you care about adding value to your offering, strengthening customer loyalties and ultimately growing your business, then I’m guessing the answer is a resounding yes.

Not least because, if you’re a smart, ambitious, forward-looking firm, you might even spot ways to carve out new revenue streams in the process.

And because, as we all know, in our hypercompetitive digital world, the potential of a businesses to grow (or to fail) comes down to reputation, time and again.

These days, everyone wants a second opinion and customers are more vocal about reviewing and sharing their experiences than ever before – especially if they’ve been negative. You can’t risk letting anyone down, and you need to be looking for new ways all the time to stay ahead of the curve.

All this means that it’s no longer just word of mouth that you have to cultivate. Nowadays, it’s word of mouse

So how do you go about generating those much-coveted quality referrals, recommendations and reviews?

Here’s our take: you have to live and breathe best business practices in your firm.
And, once you’ve modelled it yourself, you let your customers in on the secrets so that they can benefit, too.

This means embracing the power of cutting edge (but budget-friendly) technology, working with a trusted partner that can offer quality support and aftercare, in order to keep things ticking over smoothly while you focus on providing top-notch service to clients.

It means implementing rock-solid security and backups, and making sure you’re fully compliant with industry regulations and recommendations, and that you’re protected against hacks, leaks and other scandals (or lawsuits) that could harm the reputation of your business.

It means using tools like Citrix ShareFile to enhance communication and collaboration between your team members and your clients, while maintaining ultimate control over who can access data, and how.

It means developing a unified communications strategy that “follows” you across locations and devices, ensuring you’re contactable on the same phone number, email address or video conferencing tools wherever you’re working – and making it possible to share your screen to walk clients through key information when required.

It means bringing together all the strands of your business into a coherent, manageable process, allowing you to get work down faster, keep data safe, be transparent about your pricing and provide top-quality support to your clients.

And it means finding ways to do all of this that actually alleviate the pressure on your cashflow, allowing you to switching from large capital expenses and burdensome in-house infrastructure to scalable monthly subscriptions – making you agile, responsive, and better placed to grow.

In short: it means moving to the cloud – and showing the benefits of cloud services to your clients, too.

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Dummies’ Guide to Data Security and Online Storage in the Cloud

Dummies’ Guide to Data Security and Online Storage in the Cloud

Do you read about the latest multi-billion Silicon Valley IPO and think, “how on earth do they make money?”

Do you catch yourself grumbling that your smartphone is full of gimmicks that you never need to use

Do you find yourself nodding along to conversations about the cloud while secretly thinking, “I have no what you’re talking about”?

Do you tolerate your office’s upgrades to modern technology, while secretly dismissing them as a passing fad?

If so – Psst! Over here! – Because this is the blog for you.

It’s true that a lot of jargon gets bandied around when it comes to tech, and between the hyperbole and the geek-speak it can be hard for a casual observer to figure out which innovations could actually help them, or why. 

Sometimes, this leads companies to avoid making vital improvements that could propel them ahead of the competition. Sometimes, fear of looking old-fashioned mean they jump on every new tool that comes along, only to find that the overload makes their workflows more complex and confusing than before. 

Which is a shame, because cloud technology isn’t complicated at all. 

And it can be extremely beneficial, making you more productive and responsive, improving your client service, bolstering your security and cutting out the daily frustrations that slow things down and pile on the hours in your firm. 

And perhaps most importantly, it works in tandem with your compliance obligations. 

By moving your in-house applications, integrations and data to a well-managed, holistic cloud solution, you don’t have to worry about reconfiguring your systems to keep them in line with the Solicitors Regulatory Authority (SRA) rules. 

As long as your existing setup is compliant, your enterprise-grade cloud version will replicate this for you, saving you all manner of headaches – and will actually enhance areas of the business such as continuity, security and disaster recovery. 

But let’s start at the beginning: How does the cloud work? What even is the cloud?

 The cloud is simply a catch-all term for things stored online, rather than offline. 

It means that, rather than accessing all files and programs from your computer’s hard drive – requiring you to be physically at your desk to do so – these files and programs reside in a secure data centre and you can access these directly from any device that connects to the internet. 

Typically, this lets you sign up for just one cloud subscription per person in order to work from anywhere – rather than buying multiple copies of programs and packages to install on every computer you use, often at substantial cost. 

Service providers approach the concept in a range of ways, and it’s possible to sign up for “cloud” versions of just one piece of software or one aspect of your business – known as Software-as-a-Service (SaaS). For many businesses, though, this quickly becomes troublesome, requiring multiple logins and subscriptions with different providers, as well as headaches when the different programs fail to talk to one another. 

A more streamlined alternative is to opt for a ready-to-go, Desktops-as-a-Service solution. This moves all of your existing program, integrations and file storage online in one step, essentially sweeping everything you use from local storage to being hosted online. 

For you as the user, this takes very little adjustment – you don’t have to adapt to an unfamiliar system or interface. A decent cloud services provider will have dealt with the teething problems in advance, making sure everything’s up and running from day one. 

And the point of all this is…?

 In short, to reduce stress, cut costs and make everything run more smoothly for you and your clients. 

Managed well, a switch to the cloud involves minimal effort from you, but you’ll feel the impact almost instantly. 

For example, moving file storage online wipes out the need to constantly email attachments to colleagues (or to yourself) to collaborate on changes, make edits or simply continue working on a document from home. 

Instead, you simply share access, adding comments or making changes directly into the document, or share files via secure document exchange, speeding up communication while keeping sensitive data protected from hacks or leaks. 

You can dip into emails from wherever you are, checking progress or answering an urgent query. You can even make use of a spare 15 minutes waiting for a train or stuck between meetings to get on with work via your smartphone or tablet. 

Best of all, you reap the benefits while slashing the need for expensive infrastructure, reducing outgoings, capital expenditure and maintenance costs. 

Great for your cash flow, great for your client relationships – and potentially great for your work-life balance, unchaining you from your desk and cutting wasted time from your day. 

The cloud is far from a new-fangled fad. It’s a chance to shift towards a leaner, faster, better way of working altogether. 

Click here to get in touch.