At On Line Computing, we just make IT work.
This no nonsense and hard working proposition sums us up perfectly. It’s what we do best and what we’ve always done for our many clients since we established in 1993.
For 20+ years we have built a team with significant technical and commercial expertise, enabling us to deploy a wide range of state of the art solutions cost effectively across a range of market sectors.
IT Solutions for every industry
We look after our clients’ IT so that they can concentrate on their own business and industry. That’s why we have such a varied list of clients on our books from accountants and lawyers to architects and designers and many other verticals.
While a lot has changed in that time, not least the continued evolution of technological breakthroughs, some things remain the same, so you can expect the same level of attention and after sales service that we have built our reputation on.
Industry Leading CSAT scores
We have invested considerable time and money into our customer service staff and technical skill and our customer satisfaction (CSAT) scores are around 5% higher than the industry average, which might explain our high rates of retained business. It just makes business sense for us to look after our own clients, rather than always reach out for new business.
More recently, we felt the time was right for a new look and visual identity that fit better with our service offering and expertise and to consolidate our London Cloud branding into our On Line Computing identity.
‘London Cloud’ is now ‘On Line Computing’
It’s true to say that while the Cloud is one of our strongest service offerings and is becoming increasingly important all the time, it is not however a priority for all of our clients at this moment in time. As we have an extensive portfolio of products and services beyond Cloud services, we felt our ‘On Line Computing’ brand had a broader appeal.
So with all our product and services consolidated under On Line Computing branding, we got to work on refreshing the designs.
We started with our logo and tagline. Making IT work. This simple, yet profound, proposition sums up our technical expertise and dutiful after sales service.
Not everyone spots our initials O,L & C in our new logo design but everyone will be familiar with the ‘power up’ symbol appearance. Combined with our new tagline, “Making IT Work,” this shows our commitment to solving our clients’ IT issues. For when your IT is working well, you won’t even notice it, you just turn it on. It only becomes a problem when things break down – then it gets noticed, big time.
Completely overhauled new website
We made our website responsive to all devices and bunched our service offering into intuitive headings, ensuring that every page and every product is only ever one click away. We’ve added testimonial videos and case studies because our clients are only too happy to sing our praises.
For our new visual style on our website we went with simple line drawings of each product offering. Some may see a literal interpretation of line drawings referring back to our name, On Line Computing. But really the idea was to represent often complicated technologies with simple, single line drawings where anything and everything feels possible. We felt that fits well with us, as we leverage complicated IT frameworks onto our client’s business challenges, resulting in practical everyday IT strategies and solutions.
At the end of the day, we just make IT work
Drop by our site sometime and let us know what you think. If you’re experiencing challenges in your business and you are wondering how cutting edge IT can help, then please get in touch and we’ll pass on our recommendations.